Adult Supported Living Ltd is committed to protecting the privacy and security of your personal information. We are a data controller. This means we are responsible for deciding how we hold and use personal information. The processing of personal data is governed by the General Data Protection Regulation (GDPR). This notice explains to you what decisions we have taken in relation to holding personal information.
General Data protection principles
In collecting and processing personal information, we will comply with the data protection law in force at the time. This requires that the personal information we hold
about you must be:
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used
in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.
The kind of information we hold
We will collect, store, and use a variety of categories of personal information.
This may be personal identification and contact information, email addresses, phone numbers, photographs and enquiry details.
How is personal information collected?
We collect data and information when you visit our website and make contact with us through the website, such as by email or messaging.
How we will use information
We will only use your personal information as the law allows us to. We will use it to process your enquiry and achieve the aim of the communication with us. We may use it to inform you and update you about our services.
Change of purpose
We will only use personal information for the purposes for which we collected it.
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Sharing of personal information with third parties
If we may need to share your data with third parties, we shall seek your permission and agreement and we would require third parties to respect the security of your data and to treat it in accordance with the law.
Data security
We have put in place appropriate security measures to prevent personal information
from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have put in place procedures to deal with any suspected data security breach and will
notify you and any applicable regulator of a suspected breach where we are legally required
to do so.
Data retention
We will only retain your personal information for as long as necessary to fulfil the purposes
we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights in connection with personal information
Under certain circumstances, the law grants you specific rights. These are summarised below.
Please note that your rights may be limited and subject to restrictions in certain situations:
· Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about
you and to check that we are lawfully processing it.
· Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
· Request erasure of your personal information. This enables you to ask us to delete or
remove personal information where there is no good reason for us continuing to process it.
You also have the right to ask us to delete or remove your personal information where
you have exercised your right to object to processing (see below).
· Object to processing of your personal information where we are relying on a legitimate
interest (or those of a third party) and there is something about your particular situation
which makes you want to object to processing on this ground. You also have the right to
object where we are processing your personal information for direct marketing purposes.
· Request the restriction of processing of your personal information. This enables you to
ask us to suspend the processing of personal information about you, for example if you
want us to establish its accuracy or the reason for processing it.
· Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the manager.
What we may need from you
We may need to request specific information from you to help us confirm your identity and
ensure your right to access the information (or to exercise any of your other rights).
This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
In any circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the
right to withdraw your consent for that specific processing at any time.
To withdraw your consent, please contact the manager.
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Complaints to the ICO
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a
new privacy notice when we make any substantial updates. We may also notify you in other
ways from time to time about the processing of your personal information.
If you have any questions about this privacy notice, please contact Adult Supported Living’s manager Rob Rushmer.
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